Balanced Score Card

The Balanced Scorecard is a strategic performance management framework that enables organisations to identify, manage and measure its strategic objectives. The idea of the Balanced Scorecard is simple but is extremely powerful if implemented well. An organisation will almost certainly experience improved performance as long as management team use the key ideas of the Balanced Scorecard to

  1. create a unique strategy and visualise it in a cause-and-effect map,
  2. align the organisation and its processes to the objectives identified in the Strategy Map,
  3. design meaningful key performance indicators and
  4. use these indicators to facilitate learning and improved decision making.

To ensure you get all the benefits and to facilitate a smooth implementation it is also important to address the implementation challenges.